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By Elaine K. Harris



Customer Service: A Practical Approach


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“You’re never too old, too wacky, too wild, to pick up a book and read to a child.” –Dr. Seuss




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Customer Service: A Practical Approach (6th Edition ...
The market-leader, Customer Service: A Practical Approach, Sixth Edition,goes beyond providing reasons why customer service is important to defining proven methods for creating customer service a hands-on approach, it covers a wide range of knowledge and skills and offers an extensive collection of activities to enliven and invigorate any lecture.
Harris, Customer Service: A Practical Approach, 6th ...
For undergraduate courses in Customer Service, Training and Development, and Service Marketing; also as a supplement for a course in Marketing Principles. The market-leader, Customer Service: A Practical Approach, Sixth Edition,goes beyond providing reasons why customer service is important to ...
Customer Service: A Practical Approach by Elaine K. Harris
For undergraduate courses in Customer Service, Training and Development, and Service Marketing; also as a supplement for a course in Marketing market-leader, Customer Service: A Practical Approach, Fourth Edition, goes beyond providing reasons why customer service is important to ...
Customer Service: A Practical Approach - Pearson Education
Welcome to the Companion Website for Customer Service: A Practical Approach. Welcome to the Companion Website for Customer Service: A Practical Approach, 6th edition by Elaine K. Harris. Instructors: Click on the link below to access downloadable instructor resources.
Customer Service: A Practical Approach eBook ...
The market-leader, Customer Service: A Practical Approach, Sixth Edition,goes beyond providing reasons why customer service is important to defining proven methods for creating customer service excellence. Using a hands-on approach, it covers a wide range of knowledge and skills and offers an extensive collection of activities to enliven and ...
Customer Service: A Practical Approach - Elaine K. Harris ...
For undergraduate courses in Customer Service, Training and Development, and Service Marketing; also as a supplement for a course in Marketing Principles. The market-leader, Customer Service: A Practical Approach, Fourth Edition, goes beyond providing reasons why customer service is important to defining proven methods for creating customer service excellence.
Customer Service A Practical Approach 6th edition | Rent ...
The market-leader, Customer Service: A Practical Approach, Sixth Edition,goes beyond providing reasons why customer service is important to defining proven methods for creating customer service excellence.
9780135064337: Customer Service: A Practical Approach (5th ...
Customer Service: A Practical Approach 4e was created to meet the growing need for qualified customer service professionals. This practical text-workbook focuses on the skills and strategies needed to build and maintain customer service excellence.

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